Comments and critiques are welcome. Just don't be a troll, no one likes a troll.

Wednesday, February 1, 2012

Another One Rides The Bus

This is going to be fun.

Comcast\Xfinity recently started offering “Readable Voicemails”. Ok, I shouldn’t say recently because they have been advertising it for the last 6-8 months but it actually hasn’t started working until about 2 weeks ago.

Readable voicemails are actually emails which include a text transcript of your voicemail message. So now when someone calls my house and leaves a message, Comcast’s voice recognition system translates it and emails it to me. If you have ever used voice recognition software then you know how well this is going to turn out. In Comcast’s defense, the service is free and they do add a disclaimer stating that “transcription services are not error free and the accuracy of the transcription can be affected by a number of factors”.

Here are the first ones that I received. I blacked out some parts for privacy reasons and added the corrections with red font in honor of an old boss who always used a red pen to correct my reports. (You know who you are)

 

From: "Comcast Digital Voice" <ComcastDigitalVoice@comcast.net>
To: <           @comcast.net>
Subject: You have a new Voicemail for Xfinity number 719-     -       
Date: Tuesday, January 31, 2012 7:47 PM

You have a new Voicemail message from: Unknown.


You have a new voice message in your mailbox. This message could not be transcribed due to bad audio quality (This was 6 seconds of music playing)

Do more on the go with the XFINITY Mobile App.

Access your email, voicemail, check your bill, and see who is calling your home phone - all from your iPhone, iPad, iPod Touch, Android, or BlackBerry device.

Visit www.xfinity.com/mobile to learn more about the XFINITY Mobile App


** This is an automatically generated email message - please do not reply. **


From: "Comcast Digital Voice" <ComcastDigitalVoice@comcast.net>
To: <         @comcast.net>
Subject: You have a new Voicemail for Xfinity number 719-   -   

Date: Monday, January 30, 2012 11:45 AM

You have a new Voicemail message from: 719-785-9000.


"This message is for     this is Susan with Ann med (Penrad) imaging. If you could please give us a call at seven eight five nine thousand. Please use option one. We are here Monday through Friday from seven thirty to five thirty. Once again this is pen med (Penrad) imaging seven eight five nine thousand. Please choose option one and anyone here can help you. Thank you."


Do more on the go with the XFINITY Mobile App.

Access your email, voicemail, check your bill, and see who is calling your home phone - all from your iPhone, iPad, iPod Touch, Android, or BlackBerry device.

Visit www.xfinity.com/mobile to learn more about the XFINITY Mobile App


** This is an automatically generated email message - please do not reply. **


From: "Comcast Digital Voice" <ComcastDigitalVoice@comcast.net>
To: <          @comcast.net>
Subject: You have a new Voicemail for Xfinity number 719-    -      

Date: Tuesday, January 31, 2012 9:28 AM

You have a new Voicemail message from: 719-785-9000.


"Hi this message is for        this is a test of a ten-not-imaging(?) (a message from Penrad Imaging)please return our call at your earliest convenience at seven eight five nine thousand. Our office hours are Monday through Friday seven thirty to five thirty. Again that number is seven eight five nine thousand. Option one."


Do more on the go with the XFINITY Mobile App.

Access your email, voicemail, check your bill, and see who is calling your home phone - all from your iPhone, iPad, iPod Touch, Android, or BlackBerry device.

Visit www.xfinity.com/mobile to learn more about the XFINITY Mobile App


** This is an automatically generated email message - please do not reply. **


And for the young ones out there, the title of this post in a reference to the Queen song “Another One Bites The Dust”.

More to come. I’m sure.

 

 

While writing this I was listening to "You & Me (Acoustic)" from "All You Need Is Love" by "Dave Matthews Band"

No comments:

Post a Comment

It's nice to be important, but it's more important to be nice. ~Author Unknown