Saints They Ain’t

 

As I posted yesterday, we were supposed to be cat free by last night but we had some difficulty in dealing with SAINT Animal Rescue. When Evelyn spoke with Jerry at SAINT he told us that he would have to go by Petco which is where we picked up Roxie to see if they had room in their kennel. If they did we could return her to Petco. He said he would do this on Monday and give us a call to let us know what to do. Now I was curious as to why an animal rescue would need to make sure there was room at a pet store instead of just taking the animal back to their shelter but I decided to let it slide.

Well, Monday came and we waited for Jerry’s call and we waited and we waited. Finally about 4:30pm Evelyn called him to see what was going on. He said that there was no room at Petco and that we would need to keep Roxie for a few days until  a slot opened up. WHAT!!?? What kind of animal rescue refuses to take an animal?

Well, Tuesday came and we heard nothing from SAINT so Evelyn decided to call Petco and ask what our options were if SAINT did not pickup Roxie or tell us when we could return her. Jason, the manager at Petco was unaware of SAINT’s return policy requiring open kennel space at Petco. He also told us that Jerry did not come by on Monday to check on the kennel space. Jason then told us that he would call Jerry and then call us back. When Jason called back he said Jerry told him that we were told we could return the cat on Saturday. WHAT!!?? The man never mentioned a time to return Roxie. He only said we would have to wait for room at Petco. It appeared that SAINT had gotten their $100 non-refundable adoption fee and could care less what happened with the animal after that. Jason told us this was not the 1st time he had this complaint about SAINT and then he told us we could bring Roxie in and sign her over to Petco and he would make sure that she was taken care of and adopted back out to a good home.

So off we went to Petco to return Roxie. Now believe me when I tell you that this was no easy task. We had become quite attached to Roxie over the last couple of days but there is a good ending to this story. Less than 30 minutes after we got back home from Petco, the phone rang. It was Jason telling us that one of his employees was enthralled with Roxie and was going to adopt her.

While I will not recommend SAINT Animal Rescue, I can and will recommend my local Petco store (http://www.petco.com/content/locator/Details.aspx?storeId=1408&Nav=2) to all animal lovers. You are guaranteed to get excellent customer service from a staff who truly care about your pets as well as the animals in their care.

 

 

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