Raving Fans: A Revolutionary Approach to Customer Service by Kenneth H. BlanchardMy rating: 3 of 5 stars
View all my reviews
Saturday, November 14, 2015
Review: Raving Fans: A Revolutionary Approach to Customer Service
Raving Fans: A Revolutionary Approach to Customer Service by Kenneth H. BlanchardMy rating: 3 of 5 stars
View all my reviews
Review: I Don't Know: In Praise of Admitting Ignorance
I Don't Know: In Praise of Admitting Ignorance by Leah Hager CohenMy rating: 4 of 5 stars
Random sentence:
"Who doesn't know Hayakawa?"
View all my reviews
Thursday, August 27, 2015
Subscribe to:
Posts (Atom)